Host Family Pre-Arrival Orientation - Problem Solving
Define the problem – what / who / where / when / why?
Express your feelings honestly, slowly and calmly
Be aware of cultural differences in discourse styles – for example, averting eyes and a high level of argumentativeness are norms in other countries, whereas Americans can view this as a lack of honesty or respect.
If you would like someone else to talk to your student, contact your EPC, who is trained in problem solving. Do not call the natural parents directly, as misunderstandings may occur.
Work for a compromise. Don’t make it an “all or nothing” solution. Make a list of what is important to both sides and what goals you would like to achieve.