Host Family Pre-Arrival Orientation - Problem Solving

• Define the problem – what / who / where / when / why?

• Express your feelings honestly, slowly and calmly

• Be aware of cultural differences in discourse styles – for example, averting eyes and a high level of argumentativeness are norms in other countries, whereas Americans can view this as a lack of honesty or respect.

• If you would like someone else to talk to your student, contact your EPC, who is trained in problem solving.  Do not call the natural parents directly, as misunderstandings may occur.

• Work for a compromise.  Don’t make it an “all or nothing” solution.  Make a list of what is important to both sides and what goals you would like to achieve.